The Scottish Whisky Store aims to offer the highest quality whisky products at a reasonable price and ensure they arrive with you in mint condition. If you are buying rare whiskies we will inform you of the condition of the bottle before sending as by their nature the packaging is not always mint condition (although the whisky inside should be).  You are able to track your order or contact us with ease to ensure you are completely satisfied with our service. We do rely on 3rd parties to deliver our products and customer feedback is critical so we ensure these 3rd parties are delivering the level of customer service we and you expect. In keeping in touch with our customers we aim to provide a personalised service and expand our internet whisky brand internationally to every corner of the globe. Why should anyone miss out on quality Scottish Whisky.